1. Overview
Dura Enterprises ("we", "our", "us") operating under the brand name XILA, respects your
privacy and is committed to protecting your personal data. This Privacy Policy explains how
we collect, use, share, and safeguard your information when you visit or make a purchase
from our website.
2. Types of Data Collected
We may collect the following categories of information:
- Personal Identification Information: Name, email address, phone number, shipping and
billing addresses
- Payment Information: Credit/debit card details, PayPal, Razorpay data (handled securely
via third-party processors)
- Usage Data: IP address, browser type, device information, browsing behavior
- Cookies and Tracking Technologies: To improve site experience and functionality
3. How We Collect Data
- Directly from you (during account creation, purchases, or inquiries)
- Automatically through cookies and analytics tools
- From third-party platforms, if integrated for payments or marketing
4. Use of Data We use your data to:
- Process and fulfill orders
- Improve our website and services
- Send promotional materials (only if opted-in)
- Ensure transaction security
- Comply with legal obligations
5. Data Security
We employ industry-standard encryption and security protocols to protect your
information. However, no online transmission is 100% secure.
6. Sharing of Data
We do not sell your data. We only share your information with:
- Payment gateways (e.g., Razorpay, PayPal)
- Shipping providers
- Legal authorities when required
7. Your Rights Under GDPR (for EU Residents)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase data ("right to be forgotten")
- Restrict or object to processing
- Data portability
To exercise any of these rights, email us at xila@xila.co.
8. Additional Rights for California Residents (CCPA Compliance)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal data we collect and how it’s used
- Request deletion of their personal data
- Opt-out of the sale of personal data (Note: We do not sell your data)
- Non-discrimination for exercising their rights
To exercise these rights, email xila@xila.co with "CCPA Request" in the subject.
9. International Use
We comply with international data protection standards including GDPR and CCPA. U.S.
residents outside California have rights under state-level laws. This Privacy Policy applies
globally, with regional adjustments for legal compliance.
10. Contact Us
If you have any questions or concerns, please contact:
Dura Enterprises / XILA
1st, A-4, Madhura Nagar Colony, SR Nagar Post, Hyderabad, 500038
Email: xila@xila.co
